Shipping Policy
Shipping Policy
Most of our products are delivered within 2 weeks from the time you place your order to the time it takes to arrive at your door. Any time quoted for delivery is an estimate only; provided, however, that OldGroves.com and its contracted merchandising and shipping partners shall use commercially reasonable efforts to deliver all merchandise on or before the stated delivery date.
Our products are shipped to countries globally. We ship to addresses located in the United States and internationally using our preferred carriers, including USPS and FedEx. Please note that sometimes our products are shipped to our customers via UPS, DHL, or even private carrier if the address given cannot be delivered by one of our preferred shippers.
All shipping time estimates are calculated in business days. All shipping prices are listed for the continental U.S. and exclude Alaska, Hawaii, and Puerto Rico. Shipping to those locations may include additional charges.
OldGroves.com and its contracted merchandising and shipping partners such as Printful will not be held responsible either in the event the customer is not available for delivery or the customer refuses delivery. If an order requires inside delivery or fact-specific delivery, please specify that information when placing the order. You must have and include a physical address with your order, as some carriers (e.g., FedEx and UPS) do not ship to P.O. boxes.
Ground Shipping will take anywhere between 3 to 7 business days when shipped inside the continental U.S.
Rush Shipping may better assure an order is received within a selected timeframe.
If we fail to meet a promised delivery date on a rush production order with expedited shipping, but you still accept the order, we will issue you a credit for the difference between the rush production or rush shipping option that was not met.
For International orders, we may offer USPS International Priority, which gets the order to our international customers in about 15 business days from the time the order is placed. Orders shipped to international addresses may incur an additional handling fee at checkout for certain products.
Important notice for our International Customers – Including Hawaii / Alaska / Canada / Puerto Rico.
All international shipping is based on a flat fee. For orders shipping outside the U.S., including Hawaii, Alaska, Canada, and Puerto Rico, local duties and/or taxes may be assessed upon delivery. These fees are not charged by OldGroves.com (and its contracted merchandising and shipping partners) during checkout, and the import taxes/duties will not be included in your order. International customers are solely responsible for paying any necessary import taxes or duties on orders to custom authorities. Please consult your local customs office to determine these charges. We are not responsible for these duties and/or taxes.
Note that delivery dates for orders being shipped outside of the U.S. are essentially "estimates". In no event will OldGroves.com and its contracted merchandising and shipping partners be liable for any consequential damages arising from delays in delivery.
If a customer completes a purchase wherein an order is to be shipped internationally, but that customer did not select/pay for additional international shipping costs, the customer may incur additional international shipping amounts if the order is shipped even if they cannot be reached for approval.
Please carefully review any address you provide to us for shipping and billing purposes to ensure the accuracy of all addresses associated with your order. We will not be held responsible for any delivery issue or delay caused by an incorrect or incomplete address.
Any address change or correction requested after the order is placed cannot be guaranteed.
DELIVERY CONFIRMATION
Because many instances may occur at your delivery address that are beyond our control, you agree that any delivery confirmation provided by the carrier is deemed sufficient proof of delivery to the customer, even without a signature.